Ascend Federal Credit score Union Automates its Residential Mortgage Lending Enterprise with OpenClose’s LenderAssist and DecisionAssist


WEST PALM BEACH, Fla. /Florida Newswire/ — OpenClose(R), an industry-leading multi-channel mortgage origination system (LOS) and mortgage fintech supplier, introduced that Ascend Federal Credit score Union (Ascend) is leveraging its LenderAssist(TM) LOS platform and DecisionAssist(TM) product and pricing engine (PPE). OpenClose’s fully browser-based answer has delivered further efficiencies and heightened service ranges for the credit score union’s rising mortgage lending division.

Ascend engaged with OpenClose to offer the credit score union with a sturdy LOS that can simplify its mortgage processes, guarantee compliance, enhance efficiencies, maximize productiveness and scale back prices — with out the time and expense of implementing and sustaining a legacy system. LenderAssist was configured to help Ascend’s particular enterprise processes and automate the lending workflow from begin to end. The complete platform was carried out in much less 60 days.

“Since implementing OpenClose, we have now enhanced our total mortgage lending course of and skill to offer sooner, higher service to members on the lookout for a house mortgage,” mentioned Don Gilliam, vp of mortgage lending at Ascend. “The crew at OpenClose is excellent to work with and all the time offers very responsive, personalised buyer help to our mortgage employees.”

LenderAssist is affordably delivered on a software-as-a-service (SaaS) foundation. OpenClose maintains the complete system for Ascend, thus avoiding the necessity to add inner employees and dramatically lowering complete price of possession. DecisionAssist offers on the spot, correct mortgage pricing and eligibility for Ascend’s mortgage employees. OpenClose’s crew of mortgage specialists handle all tips and pricing every day for Ascend. As well as, as Ascend grows, LenderAssist is designed to flex and scale with the enterprise, stopping enlargement challenges.

“Attaining a house mortgage could be an intimidating, complicated expertise for a lot of shoppers, however Ascend’s give attention to service and use of know-how makes it very straightforward for members to do enterprise with them,” says JP Kelly, president of OpenClose. “LenderAssist and DecisionAssist have contributed to Ascend’s already excessive service ranges by serving to add simplicity, transparency and excellence in service to members.”

LenderAssist creates a seamless workflow course of that eliminates guide contact factors, releasing Ascend staff as much as commit extra time to member service. All through the origination course of, OpenClose checks for QM/ATR, Reg B, Reg Z, price tolerance, state and federal guidelines and rules, and TRID compliance. Strong reporting instruments paperwork the whole lot accomplished through the lending course of for auditing and compliance functions.

About OpenClose:

Based in 1999 and headquartered in West Palm Seashore, Florida, OpenClose(R) is a number one enterprise-class, multi-channel mortgage origination system (LOS) and fintech supplier that affordably delivers its platform on

a software-as-a-service (SaaS) foundation. The corporate offers a wide range of modern, 100 p.c web-based options for lenders, banks, credit score unions, and conduit aggregators. OpenClose’s core answer, LenderAssist(TM), is complete mortgage origination software program that’s fully engineered by OpenClose utilizing the identical code base from the bottom up, thus avoiding the issues that always accompany assembling best-of-breed purposes or buying disparate applied sciences in an effort to create an end-to-end platform. The corporate offers lending organizations with full management of their knowledge and creates a really seamless workflow for full automation and compliance adherence. For extra info, go to or name (561) 655-6418.

OpenClose Twitter: @openclosesocial #mortgagetechnology #fintech #loanoriginationsoftware #creditunionsoftware

About Ascend Federal Credit score Union:

With greater than $2 billion in property, greater than 170,000 members and greater than 500 staff, Ascend is the most important credit score union in Center Tennessee and one of many largest federally chartered credit score unions in the US. The Nationwide Affiliation of Federal Credit score Unions (NAFCU) chosen Ascend because the 2015 Federal Credit score Union of the 12 months. Ascend is federally insured by the NCUA.

Information Supply: OpenClose

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